Services
Arbitration
I essentially serve as a private judge and make a binding decision. Usually this means a hearing, with witnesses and both direct and cross-examination. Arbitration is often faster and less expensive than court. However, the right to appeal is very limited. Usually the parties are bound by the arbitrator's decision.
I help the parties understand each other's positions and work toward a mutual and voluntary agreement. Each party has complete control over whether or not they settle. I help the process along but do not make any binding decisions. If the parties cannot reach a settlement, then with the parties' consent I will suggest to them a resolution I believe is fair and reasonable. The parties are always free to agree or disagree.
Mediation
A judge appoints me to serve as an extension of the court and make recommendations or decisions on a specific issue. An example is a discovery dispute where a party has asked the other party to turn over information but the other party refuses. The parties have the right to "appeal" my decision to the presiding judge, but judges usually adopt a Special Master's decision.
Special Master
As a recently retired judge, I often saw the benefits of settlement conferences where both the judge and a mediator work with the parties. Some things carry more weight coming from the judge, and a mediator can say things that a judge cannot say. It is often a persuasive combination.